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The California State Library provides free online tutoring for California K-12 students, available through public libraries. Through HelpNow, live real-time homework assistance is available 24 hours a day by laptop, tablet, or phone from qualified tutors using state curriculum and standards.
24/7 assistance is available in English and Spanish for Language Arts and Mathematics.
Every day between 10:00 am and 10:00 pm, assistance is available in core K-12 subjects in the following languages:
English
Spanish
Mandarin
Cantonese
Vietnamese
Tagalog
Tutors can provide a virtual whiteboard, conduct live audio interactions with students, and work with learners on a wide range of concepts. Students are expected to work through the content and learn from the feedback. Tutors do not provide answers — they provide guidance and help. Tutoring sessions may be monitored for completeness and pedagogical effectiveness. All tutors have passed background checks and possess, at a minimum, a bachelor’s degree.
Anyone using a computer inside of California can benefit from the live “HelpNow” program. Simply click on this link to get started with a live tutoring session now. The average wait time is 23 seconds.
Additionally, users who have a valid library card can log into the service and receive additional benefits. Learners can request to continue working with their preferred tutors or access a “writing lab” to drop off written work and receive feedback. Students can pose a question and get a written answer returned to them, review past sessions, and send and receive messages to tutors and organize tasks.
The HelpNow app is available on iOs and Andriod platforms via their app stores. The app designed to function on smartphones as well as tablets.
The HelpNow platform is ADA compliant and offers a toll-free help number and an audio tutoring option. The service conforms to section 508 Standards developed by the Web Accessibility Initiative.
For more information, please email catutoring@library.ca.gov.